WWA Refund and Cancellation Policy
Policies, programs, artists, dates, times, and prices are subject to change without notice. Additional fees may apply. Patrons are requested to review the refund & cancellation policies before registering for events. (Please click tabs for our refund policies.)
The following event and item purchases are final and non-refundable:
- Donations in cash or kind
- Fundraisers & Galas
- Donor events registrations
- Memberships
- Silent Auction items
- Art & Artisan Products
- Entry fees (exhibits)
Once you register for an event, including gallery talks, film screenings and performances, NO REFUNDS will be issued unless the event is canceled by the West Windsor Arts
CANCELLATIONS
If an event is canceled by West Windsor Arts, a full refund will be offered.
Refunds will only be made to the original purchaser, to the credit or debit card used during purchase, and issued for the value of the registration. Check and cash payments will be refunded by check to the purchaser’s name and address listed during the purchase.
POSTPONEMENT OR RESCHEDULING OF AN EVENT
If an event is rescheduled to a new date, original registrants can choose from these options within 10 (ten) business days of notification of the change:
- Keep your existing registrations and they will be valid for the new date, OR
- If you cannot make the new date you can:
1) Donate your event registrations and receive a tax deduction OR
2) Receive a 100% credit for the value of your registration to apply towards future events or a class or camp.
Credits must be redeemed by the expiration date noted in the email you receive.
Credits cannot be applied towards the purchase of art or artisan products, have no cash value, and are non-transferable. Credits may not be applied to previously placed orders and may not be redeemed to purchase tickets for the same event as the tickets in your original purchase for which you accepted the credit.
You are encouraged to work with Kirsten Sanford, Education Manager, (Kirsten@westwindsorarts.org OR by phone at 609-716-1931) to understand if a specific class or camp week will be a good fit before registration. Visit the class and camp page for more details.
MISSED CLASS OR CAMP DAYS
There are no make-up classes or camp days, or refund or credit for missed days.
NON REFUNDABLE FEES:
- Class fees are non-refundable unless a class is canceled by West Windsor Arts. Medical withdrawals incur a fee of $25.00 per registration.
- Spring and summer camp registrations include a non-refundable fee of $50 per attendee per camp week purchased.
- Fall camp and Spring break single day registration includes a non-refundable fee of $25 per attendee.
MEDICAL WITHDRAWAL:
Withdrawals due to medical reasons are eligible for a refund, less the non-refundable fees, with a written request accompanied by a physician’s note. If the registrant attends a portion of the class or camp, the amount of the refund will be calculated based on the fee paid minus the amount prorated for days attended and the non-refundable registration fee.
CLASS POLICY
There are NO REFUNDS on class registrations unless it is canceled by West Windsor Arts
CANCELLATIONS:
- If an event is canceled by West Windsor Arts, a full refund will be offered.
Refunds will only be made to the original purchaser’s credit or debit card used during purchase and issued for the value of the registration. Check and cash payments will be refunded by check to the purchaser’s name and address listed during the purchase. - Cancellations arising from an “Act of God” will be credited accordingly to a similar future event. Visit our website for up-to-date alerts regarding weather-related closings.
Credits: have no cash value and must be used before the expiration date
You are encouraged to work with Kirsten Sanford, Education Manager, (Kirsten@westwindsorarts.org OR by phone at 609-716-1931) to understand if a specific class or camp week will be a good fit before registration. Visit the class and camp page for more details.
MISSED CLASS OR CAMP DAYS
There are no make-up classes or camp days, or refund or credit for missed days.
NON REFUNDABLE FEES:
- Class fees are non-refundable unless a class is canceled by West Windsor Arts. Medical withdrawals incur a fee of $25.00 per registration.
- Spring and summer camp registrations include a non-refundable fee of $50 per attendee per camp week purchased.
- Fall camp and Spring break single day registration includes a non-refundable fee of $25 per attendee.
MEDICAL WITHDRAWAL:
Withdrawals due to medical reasons are eligible for a refund, less the non-refundable fees, with a written request accompanied by a physician’s note. If the registrant attends a portion of the class or camp, the amount of the refund will be calculated based on the fee paid minus the amount prorated for days attended and the non-refundable registration fee.
CAMP POLICY
Please note cancellation and withdrawal policies for camps are specific to a camp season.
Credits: West Windsor Arts reserves the right to offer a partial credit, less the non-refundable fee, if it is determined a camp is not a good fit for the attendee.
FALL CAMP
Full Refund: In the event of a cancellation by West Windsor Arts, registration fees will be fully refunded.
Partial Refund: In case of early non-medical related withdrawal: Written notification must be received by October 20. Registration fees will be refunded less the non-refundable fee of $25.00.
No Refund: will be issued for requests received after October 20, when the camp is in session, or if a child is sent home from camp due to behavioral issues, or if a camper decides not to attend the program or leaves early for any reason.
Credits: West Windsor Arts reserves the right to offer a partial credit, less the non-refundable fee, if it is determined a camp is not a good fit for the attendee. Credits can only be applied towards the following winter or spring classes or spring break camp.
SPRING CAMP
Full Refund: Camp fees are fully refundable (less the non-refundable fee) with written notification received by February 23.
Partial Refund: 75% of camp fees (less non-refundable fee) when notified by March 8.
No Refund: None is issued if refund requests are made after March 8, or if a child is sent home from camp due to behavioral issues, or if a camper decides not to attend the program or leaves early for any reason.
Credits: West Windsor Arts reserves the right to offer a partial credit, less the non-refundable fee, if it is determined a camp is not a good fit for the attendee. Credits can only be used towards camp registrations until the final week of summer camp of the calendar year the credit is issued.
SUMMER CAMP
Full Refund: Camp fees are fully refundable, less the non-refundable fee, with written notification received by April 26.
Partial Refund: 75% of camp fees, less the non-refundable fee, are refundable with written notification received between April 27- June 14.
No Refunds: None are issued after June 14, or when camp is in session, or if a child is sent home from camp due to behavioral issues, or if a camper decides not to attend the program or leaves early for any reason.
Credits: West Windsor Arts reserves the right to offer a partial credit, less the non-refundable fee, if it is determined a camp is not a good fit for the attendee. Credits can only be used towards camp registrations until the final week of summer camp in the calendar year the credit is issued.
CANCELLATIONS
Once the contract is signed, cancellation for any reason by the client will result in loss of the deposit
RESCHEDULING or POSTPONING
The date of a scheduled event can only be postponed or rescheduled due to an “Act of God” (eg: weather related or roads closed by order of a government agency) or for extreme circumstances. A new date(s) for a postponed event will have to be re-negotiated with the WWA. Rescheduling is permitted within one month of the contracted date, subject to space availability, and will incur an additional fee of $100.
